About us

Who we are

Everyone looks for a one-stop solution when it comes to availing a Gold Loan – simpler the process, better the experience.

Muthoot Finance has been a pioneer in the gold loan segment for decades. Now, we add another strategic service to our gold loan portfolio – the Loan@Home service that lets you to avail gold loan at the comfort of your home in just 30 minutes!

The Loan@Home is an instant gold loan service where all you have to do is give us a call to put in your request for a gold loan. Our executive from the nearest branch will then visit your home at the earliest.

Right from the evaluation of your gold, documentation to the transfer of the loan amount, everything is done at your home in your presence.

With the ‘Loan@Home’ service, our customers get numerous benefits like lower interest rates, flexible repay tenures, easy payment options, no additional charges, and 24*7 customer support, to name a few. Along with all this, we also offer a wide range of gold loan schemes to cater to the diverse requirements of our customer base. At Muthoot Finance, we respect the privacy of our customers and make sure that their details are not disclosed to any third party whatsoever. At the same time, we assure the full security of the loan borrower´s gold while in transit and the locker.

Mission & Vision

Let us not judge ourselves by the profit we make but by the trust and the confidence that people have in us. Let us cherish and nurture that trust and ensure that every person who deals with us deals with the confidence that he will not be misguided but his interests will be carefully protected.

Shri M. George Muthoot

Since the inception of the company, Muthoot Finance Ltd. has imbibed a worked culture that is based on conscience and nurturing trust amongst the employees and customers. We are committed to offering services that are customer-centric and easy to avail. With the Loan@Home service, we are all set to raise the bar in terms of customer satisfaction, ensuring a hassle-free experience for them. At the same time, we also ensure that we are socially responsible and accountable for all our operations and services towards the betterment of society. At Muthoot Finance, we have grown leaps and bounds over the years, but our core values remain intact.

Our Values

  • Ethics

    Our main aim is to put the needs of the customer first before anything else. We strive to provide you with the best quality of service under the Muthoot Brand Umbrella and we do the same with a smile.

  • Reliability

    With an unblemished track record throughout the markets we serve; and across national as well as global boundaries, Muthoot Finance values its commitment to customer-service.

  • Trustworthiness

    We pledge loyalty in our operations, fairness in our dealings and openness in our practices. At Muthoot Finance Ltd., we embrace policies and practices that fortify trust.

  • Integrity

    The value is innate to a corruption-free atmosphere and an open work culture. We at Muthoot Finance Ltd. therefore cultivate transparency as a work ethic.

  • Values

    Accountability for all our operations & services and towards the society makes us a socially responsible and intelligent citizen. Our empire has grown leaps and bounds on the basis of these values. The times may change, but our values will remain unchanged.

  • Dependability

    We do not judge ourselves by the profit we make but by the trust and confidence that people have shown in us for the past 800 years. 70 crore+ customers including repeat customers have turned to us for help in their hour of need just because of this guiding principal of ours.

  • GOODWILL

    Muthoot Finance serves more than 70 crore+ customers including repeat customers across the country. We add over 2.5 Lakh customers every day to our customer base. With an unmatched goodwill, the company shoulders the responsibility of creating a deserving brand image.

Our Pillars

Benefits

What Makes us Different?

  • Fastest Service

    Loan@Home comes with a 30-min doorstep service guarantee.

  • Time-Saving

    No more hassles of standing in long queues. Get instant money!

  • Cost-Effective

    Remarkably low interest rates, no additional charges applied.

  • Safe & Reliable

    From the gold to your information, everything is safe and secure with us.

  • Always Available

    We offer 24×7 payment facility and customer care service.

  • Exciting Offers

    Get 5% cashback on interest.

  • PAN-India Presence

    We have 5200+ branches spread across the country for your service.

  • Loyal Customer Base

    6 million loyal customers and counting in our portfolio.

Locations
We have covered so much distance to make it easy for you
  • Karnataka

    Bangalore, Mysore, Hubli, Mangalore

  • Telangana

    Hyderabad, Warangal

  • Andhra Pradesh

    Nellore, Tirupati, Kurnool, Vijayawada, Rajahmundry, Kakinada, Vizag, Anantapur

  • Tamil Nadu

    Chennai, Trichy, Vellore, Erode, Coimbatore, Salem, Madurai, Thanjavur, Tirupur

  • Kerala

    Ernakulam

  • Delhi

  • Pondicherry

Application

Download Loan@Home App

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Any questions

we are here to help.

Additional Faqs
Frequently Asked Questions

If you get stuck somewhere

What are the different schemes available?

We offer a comprehensive range of schemes for our customers. You can select the scheme amount ranging from below a lakh to above 20 lakh, based on which the different types of schemes will be shown to you. You can have a look at the different schemes here

Is the service location-specific?

We offer a service locator to help our customers check service availability. You need to just enter the pin code of your location and check if the Loan@Home services are available in your area. For more information, you can contact our customer service.

Are people with no bank accounts eligible for the loan?

Since we transfer the loan amount directly to the customer’s bank account, having a valid bank account is necessary.

However, for example, if your father wants to start a café business but has no bank account, you can take the loan under your name and account, using the ‘Loan@Home’ service.

We want to give our customers the satisfaction of availing a gold loan with us and try our level best to make sure that no dreams are compromised upon. Please feel free to get in touch with us in case of any queries.

Do I need to have any particular reason to avail the loan?

We understand that one may require a loan at any point in life – to start a business, for a medical emergency, and so on. And, hence there are no constraints as to avail a gold loan. You can use the ‘Loan@Home’ service for any valid purpose. All you need to do is tell us your reason, get the verification done at home, and we will transfer the required loan amount immediately.

How does the loan approval happen?

After you raise an instant gold loan request using the ‘Loan@Home’ service, one of our executives visit your house. The evaluation of gold, e-documentation, KYC verification, and other processes are done by our loan executive at your home. After that, the loan amount will be disbursed to your bank account. Rest assured, our executive will take your leave only once you receive the loan amount.

Privacy Policy: Your contact information (Name, Email, Phone No, Select State, Select City, Pincode, Message) submitted will not be sold, shared or rented to others. We use this information to send updates about our company and projects and contact you if requested or find it necessary. You may opt out of receiving our communication by calling us on any of our above mentioned contact numbers or by clicking on the unsubscribed link mention in mail.